Terms of service

Promo Pilot is a SaaS platform that generates marketing content, schedules posts, launches paid campaigns, and reports on performance via APIs you authorize. You're responsible for every piece of content that goes live under your dealership's brand, even when an agent drafted it.

You own everything you create: brand profile, posts, ads, campaigns, audience segments, and analytics. We hold a limited license to store and process it solely to operate the service for you. We don't train third-party models on your data.

You agree not to:

• Publish content that violates the rules of any connected ad platform.
• Use Promo Pilot to make claims you can't substantiate (APR rates, vehicle availability, payments).
• Circumvent the Compliance Agent's outputs in ways that put your AMVIC / OMVIC / VSA standing at risk.
• Resell access to the platform without an Agency-tier agreement.

Plans renew monthly or annually depending on your selection. Cancel at any time from /settings — your workspace stays read-only through the end of the billing period. Refunds for annual plans are pro-rated.

We target 99.9% uptime for the dashboard and a degraded-but-functional mode when individual platform APIs go down (a TikTok outage doesn't take down your Meta campaigns). Status: status.promopilot.ai.

To the maximum extent allowed by law, our aggregate liability is capped at fees paid in the 12 months preceding a claim. We are not liable for indirect, incidental, or consequential damages.

We may update these terms. Material changes get a 30-day notice via email to workspace Owners.

Legal questions: legal@promopilot.ai